Postmaster FAQ

 How to Use Alpine Mail Postmaster Utility


Getting There

Open your browser and go to http://postmaster.alpdev.com .
Enter in your domain name and postmaster password on the appropriate fields.  Then click on the “Login” button.

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Once you have logged in you will have access to the following screen.

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 What is a POP account?

A POP account is a basic mailbox.  This will correspond to a simple address@domain.com and will be the location where mail addressed to the box is collected.

What is an Alias?

An alias is an additional name for a POP account/mailbox.  It is not a box itself, but merely points to another mailbox.  For example, info@domain.com might be pointed to fred@domain.com.  Fred then picks up email sent to info@domain.com from his mailbox.

What is a Forward?

A forward is similar to an alias, but may be directed to more than one mailbox, and may also be sent to another domain.  For example, sales@domain.com might be forwarded to fred@domain.com and wilma@domain.com.

What is an Autoresponder?

An autoresponder will automatically reply to any incoming email with the message that you specify, then forward the original mail to another address or list of addresses.

What is a Mailing List?

A mailing list is a method for managing distribution lists.

How do I create a Pop Account?

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Pop accounts are the name of email address where the email is checked with an email client such as Outlook Express, Eudora, etc. If you already have a Forward or Auto-Reply account, you may not create a Email Account by the same name (i.e., an account named "John" or "Sales" can have ONLY a EMAIL, OR a Forward OR a Robot account). To create a EMAIL account:
1. Click on "New Pop Accounts" from the main Main menu.
2. Enter the name of the Pop Account (enter only a single word or name, such as John, Sales, Support, etc.)
3. Enter a password
4. Enter the password again
5. Enter a real name (this is a name that displays in the Email Account menu so that you can identify the mail box. It can be anything you wish)
6. We do not recommend subscribing the name to a list unless you are an experienced email administrator
7. Click on the "Add" button

 

How do I create an Alias Account?

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An alias is similar to a forward. Mail addressed to one name is sent to another. Aliases send mail to local addresses only. Aliases can also have multiple local recipients. We do not recommend using Alias Accounts unless you are an experienced email administrator. To create an Alias Account:
1. Click on "New Aliases" from the main Main menu
2. Select a preexisting EMAIL Account from the pull down menu
3. Enter the Alias email address
4. Click on the "Add" button

 

How do I create a Forward Account?

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A Forward account sends mail from one address to another address. If you already have a EMAIL or Robot account, you may not create a Forward Account by the same name (i.e., an account named "John" or "Sales" can have ONLY a EMAIL, OR a Forward OR a Robot account). To create a Forward account:
1. Click on "New Forwards" from the main Main Administrator menu.
2. Enter the name of the Forward Email Address (i.e., the address you wish to have the mail forwarded, such as Bob@anydomain.com.)
3. Enter a Local Name (enter only a single word or name, such as John, Sales, Support, etc.)
4. Click on the "Add" button


How do I Manage a Mailing List?

For detailed instructions on the mailing list interface, see http://postmaster.alpdev.com/images/qmailadmin/help/email_admin/adminpages.html#mailing_lists